Privacy and Security
PRIVACY AND SECURITY POLICY
All services provided on our store and registered at Ziya Gökalp Mah. Süleyman Demirel Blvd. No:7/e 136 Başakşehir / ISTANBUL address belong to ODDO TEKSTİL SANAYİ VE TİCARET A.Ş. and are operated by our company.
Our company may collect personal data for various purposes. Below, it is stated how and in what manner the collected personal data is gathered and how and in what manner this data is protected.
By membership or on our store, members' personal information (such as name-surname, company data, phone, address, or e-mail addresses) is collected by our store due to the nature of business, through the filling out of various forms and surveys on our store.
Our company periodically may send campaign information, news about new products, promotion offers to customers and members. Our members have the option to decide whether to receive such information at the time of membership, and later they can change this choice in the account information section after logging in or notify via the link in the received notification message.
During the approval process conducted via our store or email, personal information electronically provided by our members to our store will not be disclosed to third parties outside the purposes and scope defined in the "User Agreement" made with our members.
To identify system-related issues and quickly resolve possible problems or disputes related to the provided service, our company records and uses its members' IP addresses. IP addresses can also be used to generally identify users and collect comprehensive demographic information.
Our company may use requested information or information provided by the user or transactions made via our store beyond the purposes and scope defined by the Membership Agreement for direct marketing by itself or with collaborators. Personal data can also be used, when needed, to contact the user. The information requested by our company or provided by the user or regarding transactions made on our store can be used by our company and its collaborators, without revealing the identity of our members, for various statistical evaluations, database creation, and market research outside the aims and scope defined by the "Membership Agreement."
Our company strictly commits to keep confidential information private and confidential, treating this as a duty of secrecy, and to take all necessary measures and care to ensure confidentiality and to prevent the entire or any part of confidential information from entering the public domain, unauthorized use, or disclosure to third parties.
CREDIT CARD SECURITY
Our company prioritizes the security of credit card owners shopping on our shopping sites. Your credit card information is not stored in our system under any circumstances.
When you enter the transaction process, there are two indicators to understand that you are on a secure site. One is a key or lock icon located at the bottom line of your browser. This indicates you are on a secure internet page and all your information is encrypted and protected. This information is only used within the scope of the sales process and according to your instructions. Credit card information used during shopping is encrypted by the 128-bit SSL (Secure Sockets Layer) protocol independently from our shopping sites and sent to the relevant bank for verification. If the card's usability is approved, the shopping proceeds. Since no card information is visible to or recorded by us, it prevents third parties from accessing this information under any condition.
The reliability of payment/invoice/delivery address information for orders placed online with credit card is monitored by our company to prevent Credit Card Fraud. Therefore, customers ordering for the first time from our shopping sites must have their financial and address/phone information verified before their orders can proceed to supply and delivery. If necessary, the credit card holder customer or the relevant bank is contacted for verification.
Only you can access and change all information provided during your membership registration. If you securely protect your login information, others cannot access or modify your information. For this purpose, the membership process operates within a 128-bit SSL secure area. This system is an internationally recognized encryption standard that cannot be broken.
Internet shopping sites that provide information hotline or customer service and specify clear address and phone details are preferred more nowadays. Through this, you can get detailed information about any questions you have and obtain more reliable information about the credibility of the online shopping company.
Note: We recommend paying attention to the company's open address and phone number on internet shopping sites. If you are going to shop, write down all phone/address information of the store you purchase from before shopping. If you do not trust it, confirm by phone before purchasing. All our online shopping sites related to our company include all company information and company location.
MAIL ORDER CREDIT CARD INFORMATION SECURITY
Your identity and credit card information sent to us via mail-order credit card method will be stored by our company according to the confidentiality principle. This information is held for 60 days to handle potential objections regarding credit card withdrawals with the bank, and then it is destroyed. If any amount other than the approved mail-order form amount sent by you in exchange for the ordered product is withdrawn from your card, you can naturally object to the bank, and since you can prevent the payment of this amount, it does not pose a risk.
THIRD-PARTY WEBSITES AND APPLICATIONS
Our store may link to other sites within the website. Our company does not bear any responsibility for the privacy practices and content of sites accessed through these links.Advertisements published on our company's site are distributed to users through advertising partners. The Privacy Policy Principles in this agreement only apply to the use of our store and do not cover third-party websites.
EXCEPTIONAL CASES
In the limited cases stated below, our company may disclose user information to third parties beyond the provisions of this "Privacy Policy". These situations are limited as follows;
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Complying with the obligations imposed by laws, decrees having force of law, regulations, or similar enacted and effective legal rules from authorized legal authorities;
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To fulfill and enforce the requirements of the "Membership Agreement" and other agreements concluded between our store and users;
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Upon request of information related to users by authorized administrative and judicial authorities conducting duly executed research or investigations;
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Situations where providing information is necessary to protect the rights or security of the users.
EMAIL SECURITY
Never write your credit card number or passwords in emails you send to our Customer Services related to any of your orders. Information contained in emails can be seen by third parties. Our company cannot under any circumstances guarantee the security of information transmitted in your emails.
BROWSER COOKIES
Our company can obtain information about users visiting our store and their website usage by using a technical communication file (Cookie). These technical communication files are small text files sent by a website to the user's browser to be stored in the main memory. The technical communication file saves status and preferences about the site to facilitate internet use.
The technical communication file helps to gather statistical information about how many people visited the site, for what purpose, how many times, and how long they stayed on the site. It also assists in dynamically generating ads and content on user-specific pages. The technical communication file is not designed to retrieve data from your main memory, email, or any other personal information. Most browsers are designed to accept technical communication files by default, but users can change settings to block cookies or to get alerts when cookies are sent.
Our company may publish or change the provisions of this "Privacy Policy" on the site or by sending emails to users at any time. When the Privacy Policy provisions change, they take effect as of the publication date.
For any questions or suggestions regarding our privacy policy, you can send an email to info@oddotex.com. You can also contact our company via the communication details below.
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